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Privacy Policy for ReddyExchenge.com

1. Introduction

At ReddyExchenge.com, protecting your personal data is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your information, by aligning with lawful industry practices.

2. Scope

This Policy applies to all individuals who register, log in, and engage with our web or mobile platform (“Users”).

3. Information We Collect

We may collect:

  • Personal Data: Name, email address, phone number, KYC/identity verification documents, banking/payment information

  • Automatically Collected Data: Usage analytics, IP address, device type, browser details, location (if enabled), cookies and log files.

4. Purpose of Use

Your data may be processed for:

  • Account establishment, authentication, and support

  • Transaction processing, deposits & withdrawals

  • Compliance with KYC/AML regulations

  • Security and fraud prevention

  • Improving services and customizing user experience

  • Sending notifications, updates, or promotional offers (with opt‑out options).

5. Legal Basis & Consent

We process your personal information only:

  • When you voluntarily provide it

  • To comply with legal or regulatory obligations

  • To fulfill contractual requirements

  • With your explicit consent (where applicable).

6. Sharing & Disclosure

We may share your data with:

  • Payment gateways

  • KYC/verification service providers

  • Regulatory, tax, or law‑enforcement authorities when required by law

  • Trusted third parties under confidentiality and data protection obligations
    Your personal data will never be sold to third parties.

7. Data Retention & Storage

  • Personal data is retained only for as long as necessary to fulfill processing purposes or comply with legal retention periods

  • De-identified or anonymized data may be retained for analytics or product improvement

  • We may store and process your data in servers located in India or any jurisdiction necessary for our operations.

8. Data Security Measures

We employ technical and organizational safeguards—including encryption, access controls, and periodic audits—to protect your data against unauthorized access, loss, alteration, or destruction.

9. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Right to access, correct, or erase your personal data

  • Right to withdraw consent, restrict processing, or request data portability

  • Right to object to direct marketing communications or profiling

  • Right to lodge a complaint with your local data protection authority.

To exercise any rights, contact us via the information below.

10. Cookies & Tracking Technologies

We utilize cookies, analytics, and similar tools to:

  • Improve site performance

  • Track usage patterns

  • Tailor content and promotions
    You can manage or disable cookies via browser settings. Essential cookies may not be disabled for core functionality.

11. Cross-Border Data Transfers

Should data be transferred outside India, we ensure:

  • Adequate protection under applicable laws

  • Use of contractual measures or safeguards to preserve data security and user rights.

12. Updates to This Policy

We reserve the right to update or modify this Privacy Policy. The version posted on our site (with the updated date) is always the authoritative one. Continued use of our platform after updates constitutes acceptance of revised terms.

13. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Policy, please reach out to our customer support.